About Me 🚀
My journey in theme parks and technology
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Introduction
Hey there!
I'm Ben Adler, a product leader with 20+ years in theme parks, hospitality, and guest-experience tech.
I'm Ben Adler, a product leader with 20+ years in theme parks, hospitality, and guest-experience tech.
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Education
I hold a B.S. from UCF's Rosen College of Hospitality Management with a focus on Theme Park Operations.
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Current Role
Since 2018, I've been with accesso Technology Group in various Operations and Product Management positions, helping shape solutions that make visits smoother for guests and easier for operators.
I have worked with some of the biggest names in the attractions industry and also support over 1000 venues worldwide.
I have worked with some of the biggest names in the attractions industry and also support over 1000 venues worldwide.
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Key Achievements
At accesso, I played a key role in designing and rolling out Passport eCommerce v6 and the Media Content Engine, improving and streamlining the eCommerce and post-purchase experience across mobile and desktop.
These two applications are responsible for over $3b in transactional revenue and over 25 million guest interactions per year.
These two applications are responsible for over $3b in transactional revenue and over 25 million guest interactions per year.
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Background
Before accesso, I worked in various operations and management roles at Walt Disney World, Universal Orlando, and Marriott International.
High Volume experience that still guides how I build products today.
High Volume experience that still guides how I build products today.
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Personal Life
I'm a lifelong attractions fan who's visited parks around the world and ridden 400+ roller coasters.
When I'm not exploring parks, I enjoy being outdoors and cycling, spending time with my wife; Stephie, and my son; Charlie, a budding theme park fan himself.
When I'm not exploring parks, I enjoy being outdoors and cycling, spending time with my wife; Stephie, and my son; Charlie, a budding theme park fan himself.